Receptionist Office Administrator

Basic function of the position:

The role is essential as it handles a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.

Key responsibilities:

• To manage front desk, welcoming guests, handling communication and providing vital administrative support to ensure smooth daily operations.
• Welcoming and assisting visitors by providing information and ensuring a positive first impression
• Answering and directing incoming calls while managing a multi-line phone system
• Scheduling appointments, coordinating meetings, arranging conference room bookings and updating calendars
• Keeping the reception area tidy and professional, ensuring it reflects the organization’s standards
• Managing incoming and outgoing mail, courier services and package deliveries
• Supporting office operations with administrative tasks such as filing, maintaining records and basic data entry
• Monitoring office supplies, placing orders as needed and tracking inventory to avoid shortages
• Communicating with internal teams and external contacts to improve daily operations and resolve inquiries

Minimum qualifications and experience required for this position:

• 1–3 years in an administrative, clerical, or customer service role.
• Diploma in Office Administration or Business Management is preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic office equipment (printers, scanners, switchboards).
• Outstanding communication, organizational abilities, multitasking under pressure, and a friendly, problem-solving demeanour
• Driver’s License, First Aid & CPR certificate.