MINIMUM REQUIREMENTS

Matric certificate/ equivalent

Bachelor of Information Technology (BIT) or

Current MCSE (Entra and Azure experience)

CCNA

ITIL Foundations ver. 4

Medically fit (Will be subjected to a medical examination)

Ability to work at heights

Drivers license and reliable transportation

EXPERIENCE, KNOWLEDGE & SKILLS

Minimum 2-5 years’ experience in Information Technology

Strong knowledge of computers and how they operate, which includes a broad understanding of hardware and software, operating systems and basic computer programming

Extensive knowledge of IT Security

Good problem solving skills; ability to visualise a problem or situation and think abstractly to solve it

Excellent record keeping

Ability to handle constantly changing flow of IT traffic; remain productive during slow times, be able to multi-task effectively during busy times, exercise patience and professionalism during stressful situations

ROLES & RESPONSIBILITIES

Resolve IT related incidents or escalate those issues that the IT personnel is unable to resolve

IT inventory list and Route Forms are up to date and accurate

Ensure IT policies & procedures are enforced

Installation of stakeholder hardware & software

Ensure network permissions are in place

Manage & maintain office automation equipment

Support external users in relation to connectivity & IT support

Travel to sites when required